We have a strict 48-hour reschedule policy. At 8:00 a.m. two days before your scheduled appointment it is locked in and we do not allow any changes. This is because we are reserving a time specifically for you and planning to drive to your location. We are human beings with lives and families and dogs and we rely on the income we make from detailing. If you reserve 2 hours of our time and then want to cancel at the last minute, we can have a hard time re-filling that spot.
Unfortunately we do not offer any refunds on already booked and scheduled appointments. If you wish to cancel an appointment entirely, even with more than 48-hours notice, your payment will be converted to a gift card for later use.