by chasedetailingokc | Dec 3, 2020
We have a strict 48-hour reschedule policy. At 8:00 a.m. two days before your scheduled appointment it is locked in and we do not allow any changes. This is because we are reserving a time specifically for you and planning to drive to your location. We are human...
by chasedetailingokc | Dec 3, 2020
You don’t have to be there, but you have to let us know beforehand that you will not be there. If it’s your first time using us, we prefer it, but it’s not necessary if we’ve spoken and worked out the details. You can let us know in the notes...
by chasedetailingokc | Dec 3, 2020
When you book your appointment you’ll see that we do arrival windows. Meaning that we will be at your location somewhere within that hour. An 8:00 – 9:00 window does not guarantee we’ll be knocking on your door at 8:00 a.m. sharp. Once we arrive we...
by chasedetailingokc | Dec 3, 2020
Yes. The price listed for our packages is good for about 90% of our customers. Most people will pay the price they book for. However, there are a few things that can result in an up-charge, such as an extra-dirty vehicle, excessive pet hair, or if we have to remove...
by chasedetailingokc | Dec 3, 2020
Not at all! That’s included in the price you see. However we do have service areas. In general, if you’re address is in the Norman, Moore, Oklahoma City, or Edmond area, we will service your vehicle! Addresses outside of those cities or on the extreme...
